Payment Policy

Accepted Payment Methods

We accept the following payment methods at checkout:

Cards

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover

Wallets

  • Apple Pay
  • Google Pay
  • PayPal Wallet

Buy Now, Pay Later

  • Shop Pay
  • Shop Pay Installments

These are the only accepted forms of payment at this time.

Pricing & Currency

All prices displayed on the Torne website are shown in the applicable currency and include any applicable taxes where required by law. The final amount charged will be confirmed at checkout before you complete your purchase.

Payment Security

Torne uses industry-standard SSL encryption to protect your payment information. All transactions are processed through secure, PCI-compliant payment providers. We will never ask for your payment details via email or any channel outside of our official checkout.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email. If you do not receive a confirmation within 24 hours, please check your spam folder or contact us directly.

Failed or Declined Payments

If your payment is declined, please verify that your billing details are correct and that sufficient funds are available. For issues related to Shop Pay, PayPal, Apple Pay, or Google Pay, please refer to your account with those providers directly. If the issue persists, don't hesitate to reach out and we will be happy to assist.

Questions & Contact

For any payment-related questions, please contact us at:

We aim to respond within 24–48 hours.
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Contact Information

Store Name:
 Torne

Company Name: Velmont Commerce LLC

Company Number:
5621337

Business Address: 3515 Columbia Rd, Lebanon, OH 45036

Phone Number: +1 513-951-7718

Contact Form: Click Here

Email:
 info@shoptorne.shop

Customer Service Hours: Monday to Friday | 9am-6pm (EST) Saturday To Sunday | Closed

Response Time: We aim to respond to your inquiries within 24-48 hours.