Payment Policy
Accepted Payment Methods
We accept the following payment methods at checkout:
Cards
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
Wallets
- Apple Pay
- Google Pay
- PayPal Wallet
Buy Now, Pay Later
- Shop Pay
- Shop Pay Installments
These are the only accepted forms of payment at this time.
Pricing & Currency
All prices displayed on the Torne website are shown in the applicable currency and include any applicable taxes where required by law. The final amount charged will be confirmed at checkout before you complete your purchase.
Payment Security
Torne uses industry-standard SSL encryption to protect your payment information. All transactions are processed through secure, PCI-compliant payment providers. We will never ask for your payment details via email or any channel outside of our official checkout.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. If you do not receive a confirmation within 24 hours, please check your spam folder or contact us directly.
Failed or Declined Payments
If your payment is declined, please verify that your billing details are correct and that sufficient funds are available. For issues related to Shop Pay, PayPal, Apple Pay, or Google Pay, please refer to your account with those providers directly. If the issue persists, don't hesitate to reach out and we will be happy to assist.
Questions & Contact
For any payment-related questions, please contact us at:
- Email: info@shoptorne.shop
- Phone: +1 513-951-7718
We aim to respond within 24–48 hours.
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Contact Information
Store Name: Torne
Company Name: Velmont Commerce LLC
Company Number: 5621337
Business Address: 3515 Columbia Rd, Lebanon, OH 45036
Phone Number: +1 513-951-7718
Contact Form: Click Here
Email: info@shoptorne.shop
Customer Service Hours: Monday to Friday | 9am-6pm (EST) Saturday To Sunday | Closed
Response Time: We aim to respond to your inquiries within 24-48 hours.