Description
Step into summer style with these raffia slide sandals featuring an oversized crystal rhinestone square buckle. The wide woven strap, square toe, and cushioned nude footbed make them as comfortable as they are eye-catching.
Features:
- Natural raffia woven upper
- Crystal rhinestone square buckle (baguette & marquise-cut)
- Square toe | Slip-on slide style
- Cushioned nude footbed
- Flat rubber sole
Perfect for vacations, garden parties, beach days, and everyday warm-weather wear.
Shipping Policy
Last updated: April 22, 2026
We proudly ship throughout the United States, and shipping is completely free on all orders — no minimums, no exceptions.
Orders are processed through our U.S. fulfillment network and shipped using trusted national carriers. Shipping availability, processing times, and delivery estimates may vary slightly depending on destination, carrier performance, and order volume.
Shipping Options & Costs
Free Standard Shipping — $0.00 USD on all orders
No minimum purchase required. Free shipping applies automatically to every order at checkout.
Order Processing
Order Cut-off Time: 5:00 PM Eastern Time (EDT)
Processing Time: 1–3 business days
Orders are processed Monday to Friday, excluding weekends and public holidays.
Orders placed after the cut-off time will be processed on the next business day.
Processing time refers to the time required to review, prepare, pack, and hand your order over to the shipping carrier. Delivery time begins once the package has been dispatched.
Delivery Timeframes
Free Standard Shipping
- Processing Time: 1–3 business days
- Transit Time: 5–9 business days
- Total Delivery Time: 6–12 business days
All delivery timeframes are estimates only and are not guaranteed. Delivery delays may occur due to shipping carrier issues, severe weather, holidays, high seasonal demand, or other circumstances outside our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available. Please allow a short period for tracking updates to appear after the carrier receives the package.
Shipping Restrictions
We currently ship only within the United States.
We do not ship to:
- PO Boxes
- APO/FPO/DPO addresses
- Restricted or inaccessible areas where delivery service is unavailable
- Locations subject to United States-specific carrier or regulatory restrictions
If we are unable to ship to the address provided, we will contact you using the information submitted at checkout.
Lost or Damaged Packages
If your package arrives damaged, or if it does not arrive within the expected delivery timeframe, please contact us at: info@shoptorne.shop
Please include your order number and, where applicable, any relevant photos of the damaged package or item. We will work with the carrier to investigate the issue and find an appropriate resolution as quickly as possible.
Incorrect Address or Failed Delivery
Customers are responsible for ensuring that the shipping address entered at checkout is accurate and complete.
If a package is returned to us due to an incorrect, incomplete, or undeliverable address provided at checkout, we will contact you to arrange reshipment. Additional shipping fees may apply.
We are not responsible for delays or failed delivery caused by incorrect address details submitted by the customer.
Policy Updates
We may update this shipping policy from time to time to reflect changes in our service or to meet platform requirements. The latest version will always be available on this page.
Returns and Refund Policy
Last updated: April 22, 2026
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@shoptorne.shop
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@shoptorne.shop
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@shoptorne.shop
Contact Information
Store name: Torne
Company Name: Velmont Commerce LLC
Company Number: 5621337
Business Address: 3515 Columbia Rd, Lebanon, OH 45036
Phone Number: +1 513-951-7718
Contact Form: Click Here
Email: info@shoptorne.shop
Customer Service Hours: Monday to Friday | 9am-6pm (EST) Saturday To Sunday | Closed
Response Time: We aim to respond to your inquiries within 24-48 hours.
About Us
About Us
Torne is a contemporary fashion destination brought to you by Ecom JM, based in the United States. We curate a thoughtfully selected range of women's fashion design for everyday life without sacrificing style. From effortless casual looks to polished statement pieces, every item in our collection is chosen with you in mind whether you're dressing for a relaxed weekend, a night out, or anything in between.
Fashion is more than just what you wear it's how you carry yourself, how you start your morning, and how you show up in the world. At Torne, we believe everyone deserves access to looks that feel intentional and put-together, no matter the occasion. We stay on top of trends so you don't have to, bringing you fresh styles that blend modern aesthetics with timeless appeal.
We're proud to serve customers across the United States, and everything we do is built around making your experience as smooth as possible from browsing to delivery. Our team is constantly sourcing new styles, refining our collection, and listening to what our customers actually want. Torne isn't just a store; it's a community of people who care about how they present themselves to the world, and we're here to grow alongside you every step of the way.
Our Mission.
At Torne, our mission is simple: to make quality, stylish fashion accessible to everyone. We believe that feeling good in what you wear shouldn't come with a compromise on price, comfort, or confidence. Fashion should empower you, not stress you out.
We're committed to bringing you versatile, trend-forward styles that fit real life pieces that transition seamlessly from day to night, from casual to polished. We believe self-expression through fashion is for everybody, and we're here to make that easier, more affordable, and more enjoyable. Every collection we offer is curated with care, so that when something arrives at your door, it genuinely feels worth it.
Ultimately, we want Torne to be the brand you trust when you open your wardrobe each morning. We're not just selling fashion — we're helping you build a style that's uniquely yours. As we continue to grow, our commitment stays the same: to show up for our customers with great products, fair prices, and a passion for fashion that never fades.
Contact Information
Store name: Torne
Company Name: Velmont Commerce LLC
Company Number: 5621337
Business Address: 3515 Columbia Rd, Lebanon, OH 45036
Phone Number: +1 513-951-7718
Contact Form: Click Here
Email: info@shoptorne.shop
Customer Service Hours: Monday to Friday | 9am-6pm (EST) Saturday To Sunday | Closed
Response Time: We aim to respond to your inquiries within 24-48 hours.
Contact Us
Torne is operated by Ecom JM, an online store focused on providing quality products with reliable service. We primarily serve customers located in the United States and provide support related to orders, products, shipping, and returns.
We’re here to help and always happy to hear from you.
If you have any questions about your order, our products, or anything else, feel free to reach out anytime.
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How to Reach Us
We'd love to hear from you! For all inquiries, please contact us at:
What Can We Help With
- Order inquiries and tracking
- Product questions
- Returns and exchanges
- General feedback and suggestions
- Business and partnership inquiries
Our Commitment
At Torne, we value every customer and strive to provide prompt, helpful, and friendly support. Your satisfaction is our priority, and we will do our best to resolve any concerns efficiently.
For the fastest response, please email us directly at info@shoptorne.shop. We look forward to hearing from you!
_______________________________________________________________________
Contact Information
Store name: Torne
Company Name: Velmont Commerce LLC
Company Number: 5621337
Business Address: 3515 Columbia Rd, Lebanon, OH 45036
Phone Number: +1 513-951-7718
Contact Form: Click Here
Email: info@shoptorne.shop
Customer Service Hours: Monday to Friday | 9am-6pm (EST) Saturday To Sunday | Closed
Response Time: We aim to respond to your inquiries within 24-48 hours.
